Oral Health FAQs

Georgia has many clinics that work with patients who may need financial consideration. Please click here for a GDA clinic list. To obtain information about the Georgia Mission of Mercy charitable clinic, please visit our Foundation for Oral Health for updates.

Dental insurance is misnamed. Dental benefit is more accurate. It’s easy to see why. Dental care is usually predictable, involving cleanings and dental examinations, not catastrophic, like a major medical expense. Obtain some tips on paying for dental care here.

The GDA Peer Review and Ethics Program can mediate some patient concerns about dental care (not including fee disputes) that a patient may have with GDA dentist. The GDA can often help dentists and patients resolve complaints without involving either party in complex legal negotiations. For information about the mediation process, email ​Emily Yona at emily@gadental.org

Georgia law grants a patient the right to a copy of their dental record after the patient makes a written request to the dentist. Georgia law defines a complete dental record as a record that may include, but is not limited to, the following: treatment notes, evaluations, diagnoses, prognoses, X-rays, photographs, diagnostic models, laboratory reports, laboratory prescriptions (slips), drug prescriptions, insurance claim forms, billing records and other technical information used in assessing a patient’s condition.

Georgia law states that the dentist is the legal owner of the original record and must retain that record. In fact, the law requires the dentist to maintain a patient’s complete treatment record for no less than a period of ten (10) years from the date of the patient’s last office visit.

A dentist in Georgia has the legal right to charge the patient for the reasonable cost of copying and providing the records to the patient, although some dentists do decide to waive that right in certain circumstances. Also under Georgia law, a dentist cannot refuse to provide a copy of a patient’s record to a patient because of past due balance, or equate the cost of copying and providing the records to the cost of any past due balance.

Use the GDA find a dentist search function to find a dentist in your area. Often, the search results will include a dental practice website. Practice websites often contain biographical information about a dentist, including the dental school he or she graduated from and treatments offered.

Your dentist cares for your mouth because your oral health is essential to your overall health. Throughout the COVID-19 pandemic, your dentist has been working to put your health and safety first by taking extra steps to prevent the spread of COVID-19 in the dental office. Now, we have COVID-19 vaccines to add to the other tools we’ve all been using to fight the pandemic — like wearing masks, washing our hands and avoiding crowds. As vaccines become available to more people, you may have some questions about them. Here’s what the CDC (and your dentist!) want you to know about COVID-19 vaccines.

1. The Vaccines are Safe and Effective

As doctors of oral health, credible scientific information is important to us when recommending treatments for our patients. While these vaccines were developed in a shorter time frame than some other vaccines, it’s important to know that the science behind them was not rushed. These vaccines were tested by thousands of people to make sure they work and are safe for patients like you. The Food and Drug Administration reviewed the data from the tests and authorized them for emergency use after determining they are safe and effective for the public.

2. The Vaccine Won’t Make You Sick, But It Does Have Some Side Effects

COVID-19 vaccines will not give you COVID-19. They might, however, come with some side effects that make you feel uncomfortable for a short time. Because vaccines teach your body how to recognize and fight off a COVID-19 infection, you might feel some of the symptoms you’d get if your body were fighting off the real virus, such as a fever, according to the CDC. While unpleasant, this is actually a sign the vaccine is working in your body.

3. You Should Still Get the Vaccine Even If You’ve Had COVID-19

Those who have recovered from COVID-19 have some natural immunity that may protect them from getting sick again, but some people do get re-infected. It’s unclear how long natural immunity to COVID-19 lasts and it can vary from person to person. The CDC recommends that people who’ve had COVID-19 still get the vaccine. Learn more about the COVID-19 vaccine at MouthHealthy.org/vaccine.

The American Dental Association has developed science-based guidance to dentists on extra steps they can take, in addition to the infection control procedures they’ve always followed, to help protect their patients and staff. Here’s what you can expect at your next appointment.

Before Your Appointment

To help make sure that patients arriving for their appointments are healthy, your dental office may call you before your appointment and ask you some questions about your current health. They may also repeat these questions when you arrive to make sure nothing has changed.

Your dentist’s office staff may also ask that you limit the number of people you bring to the appointment. That could mean leaving your children at home or allowing older children to go into the office alone while their parent waits outside during their appointment.

At Your Appointment

If your state or city is requiring people to wear masks in public, be sure to wear one to your appointment. When you arrive at the dental office, you may be asked to wait outside until they’re ready for you. This will reduce the number of people in the office and reduce the amount of time you’re close to other people. When you enter the office, you may have your temperature taken.

Inside the office, you may notice things people often touch in the waiting room – like toys or magazines – have been removed. They may have hand sanitizer available for you to use and may wipe down items you touch, such as pens, clipboards or furniture.

When you’re in the dental chair, you may notice some things look different from the last time you were there. The dentist may have covered the computer’s keyboard with a disposable cover so it can be easily cleaned between patients, for example. Your dentist may also be using different protective equipment than they’ve used at previous appointments. This could include different masks, face shields, gowns and goggles. These additional precautions help protect both you and the dentist.

After Your Appointment

After your appointment is over, the staff will thoroughly clean the areas where you’ve been using disinfectants that are effective against the virus that causes COVID-19 to prepare for the next patient. This helps reduce the risk of illness being passed to others.

If you start feeling ill with the symptoms of COVID-19 within 14 days of your appointment, call the dental office. You may have already been carrying the virus at the time of your appointment, so anyone who came into contact with you during that time could be at risk for getting sick too.

Remember, regular dental visits are an essential part of your overall heath. Be sure to reschedule your dental checkups once your local authorities allow dental practices to reopen. Your ADA dentist will make sure your visit is as safe as possible for everyone involved.

You should be brushing your teeth for two minutes, twice a day with fluoride toothpaste. Choose a soft-bristled brush that fits your mouth and place the toothbrush at a 45-degree angle to the gums. Gently move the brush back and forth in short, tooth-wide strokes. Brush the outer surfaces, the inner surfaces, and the chewing surfaces of the teeth. To clean the inside surfaces of the front teeth, tilt the brush vertically and make several up-and-down strokes. Brush your tongue to remove bacteria and keep your breath fresh.

There is no one-size-fits-all dental treatment. Some people need to visit the dentist once or twice a year; others may need more visits. You are a unique individual, with a unique smile and unique needs when it comes to keeping your smile healthy. Talk to your dentist about how often you need to schedule visits.

- Visit ADA Find-a-Dentist to search dentists in your area.
- Ask family, friends, neighbors or co-workers for recommendations.
- Ask your family physician or local pharmacist.
- If you're moving, your current dentist may be able to make a recommendation.

You may want to call or visit more than one dentist before making your decision. Dental care is a very personalized service that requires a good relationship between the dentist and the patient. During your first visit, you should be able to determine if this is the right dentist for you. 

The dentist or hygienist will ask about your recent medical history, examine your mouth and decide whether or not you need x-rays. Depending on your treatment plan, the hygienist may use a special dental instruments to check your gums for gum disease. Your dentist will evaluate your overall dental health and conduct an oral cancer screening by holding your tongue with gauze, checking it and your whole mouth, then feeling your jaw and neck.

 

It is safe to see a dentist when you are pregnant. Make sure to tell your dentist that you are pregnant and about any changes you have noticed in your oral health. In some cases, pregnancy can actually make some dental problems worse. Brushing and flossing contributes to your overall health, too, and if your mouth is healthy, it’s more likely that your baby’s mouth will be healthy. It’s important to continue to see your dentist during pregnancy for oral examinations and professional teeth cleanings. Good daily care is vital. That means always brushing your teeth twice a day with fluoride toothpaste, cleaning between your teeth once a day, eating a balanced diet and limiting between-meal snacks.

For a knocked-out permanent or adult tooth, keep it moist at all times. If you can, try placing the tooth back in the socket without touching the root. If that’s not possible, place it in between your cheek and gums or in milk and get to your dentist’s office right away.

For toothaches, rinse your mouth with warm water to clean it out. Gently use dental floss to remove any food caught between your teeth. Do not put aspirin on your aching tooth or gums; it may burn the gum tissue. If the pain persists, contact your dentist.

 

Fluoride helps prevent cavities in children and adults by making teeth more resistant to the acid attacks that cause cavities. When you brush your teeth with fluoride toothpaste, use other fluoride dental products and drink water with fluoride you are preventing cavities and strengthening your teeth’s enamel. 

Fluoride, also called nature’s cavity fighter, occurs naturally in varying amounts in water sources such as rivers, lakes and even the oceans. Fluoride was first added to public water systems in 1945 and its use has grown significantly over the past 70 years.  The most recent data indicates 74.6% of the U.S. population served by public water systems receive the benefits of fluoridated water.

Studies have consistently shown that optimizing the level of fluoride in community water supplies is safe and effective in preventing dental decay in both children and adults by at least 25%. Simply by drinking water, people benefit from fluoride's cavity protection whether they are at home, work or school.

The American Dental Association recommends that children and adults use fluoride toothpaste displaying the ADA Seal of Acceptance. For children younger than 3 years, you should begin brushing your children’s teeth as soon as they start to appear in the mouth by using fluoride toothpaste in an amount no more than a smear or the size of a grain of rice. You should be brushing their teeth thoroughly twice a day (morning and night) or as directed by your dentist or physician. For children 3 to 6 years of age, dispense no more than a pea-sized amount of fluoride toothpaste and brush teeth thoroughly twice per day. Always supervise your child’s brushing to ensure that they use the appropriate amount of toothpaste and try and get your child to spit out most of the toothpaste.

Dental X-ray exams are safe; however, they do require very low levels of radiation exposure, which makes the risk of potentially harmful effects very small. Dental X-ray tools and techniques are designed to limit the body's exposure to radiation and every precaution is taken to ensure that radiation exposure is As Low As Reasonable Achievable (the ALARA principle). A leaded apron minimizes exposure to the abdomen and may be used when it will not interfere with acquisition of the dental radiograph. Also, a leaded thyroid collar can protect the thyroid from radiation, and should also be used whenever possible. The use of a leaded thyroid collar is recommended for women of childbearing age, pregnant women and children.

Dental amalgam is made from a combination of metals that include mercury, silver, tin, and copper. Sometimes described as “silver-colored” fillings, dental amalgam has been used by dentists for more than 100 years because it lasts a long time and is less expensive than other cavity-filling materials such as tooth-colored composites or gold fillings.

Although dental amalgam is a safe, commonly used dental material, you may wonder about its mercury content. It’s important to know that when combined with the other metals, it forms a safe, stable material. Be assured that credible scientific studies affirm the safety of dental amalgam. Study after study shows amalgam is safe and effective for filling cavities. The American Dental Association, U.S. Centers for Disease Control and Prevention and World Health Organization all agree that based on extensive scientific evidence, dental amalgam is a safe and effective cavity-filling material. The Alzheimer’s Association, American Academy of Pediatrics, Autism Society of America and National Multiple Sclerosis Society—all science-based organizations like the ADA—also say that amalgam poses no health risk. As with any dental work, you’ll always want to talk with your dentist about your individual situation in order to make the most well-informed choice.

The Mayo Clinic recently stated that dental amalgam is a safe and durable choice for dental fillings. They also note that "there are several kinds of mercury. The mercury [methylmercury] found in water that can build up in fish and lead to health problems if you ingest too much is not the same type of mercury used in amalgam."

The ADA supports continued research on all dental filling materials and would promptly inform the public if the scientific community and government regulatory bodies determined that any cavity filling material was unsafe for patients. Your dentist’s foremost priority is your health and safety. That’s why the ADA encourages you to talk with your dentist about your cavity treatment options and what’s right for you. For more info, visit the FDA fact page.